Warranty
Call for 888-236-3044 for Warranty Service
Your New Easy Out Bed has a 10 Year Limited Warranty, subject to the terms and conditions set forth herein.
The Purchaser must show original proof of purchase for Warranty to be valid.
The decision for repair or replacement of defective parts under this limited warranty is at the option and sole discretion of the manufacturer.
Year 1: Full Coverage of Parts and Labor (The complete bed including mattress)
This bed and mattress are warranted by the manufacturer against defects and workmanship for a period of one year from the date of purchase. During this time, the manufacturer will repair or replace, at no cost to the original purchaser, any part found to be defective by the manufacturer. During this period, the manufacturer through its designated representative ServeCo, will provide In-Home Service by calling 888-236-3044. Please have your original invoice / receipt in hand when calling with questions and / or request for service. Additionally, any mattress that is stained or soiled voids the warranty for the mattress.
Year 2-10: Full Coverage Mechanical Parts
During years 2 through 10, the manufacturer will offer mechanical replacement parts for any mechanical base part to be found defective. The purchaser shall pay all shipping costs for parts and installation labor related to the delivery and replacement of the defective part. The manufacturer’s liability is limited to the replacement of the defective mechanical parts only. This does not apply to the mattress, fabrics and foam, electrical components, lift motors, and massage motors or wood components. During this period, the manufacturer or its designated representative will provide in home service at customer expense if desired by the customer.
Additional Terms and Conditions:
This warranty is void and does not apply:
- To any damage caused by user
- If any parts are altered
- If damage occurred during transit or by mishandling
- If product is subjected to physical or electrical abuse or misuse or any acts of nature
- If load capacity is exceeded in accordance with the Owner’s Manual
There shall be no liability on the part of the manufacturer and their respective parent companies, subsidiaries, divisions or affiliates for any special, indirect, incidental or consequential damages or other damages, claim or loss not expressly covered by terms of this Limited Warranty.